Consulting

Healthcare Consulting

Unlocking insights to transform care delivery

Acute unscheduled care in seven developed nations

Philips has sponsored an in-depth assessment of acute unscheduled care, the demands on acute care providers, and use of the emergency department across 7 countries. This research paper explores the similarities and differences in the factors leading to acute unscheduled care demands, care decision making, and care delivery in the ED and beyond.

critical-care

Collaborating to enable and deliver healthcare transformation

Our consultants help hospitals and healthcare systems improve value to patients by creating exceptional environments and achieving meaningful and sustainable improvements in:

 

 Clinical excellence, 

 Operational efficiency,

 Care delivery, and

 Financial performance.

Video Westchester Medical Center Health

 

Improving the patient experience through art and music. How? >

Explore our healthcare consulting services

Performance Improvements

Performance improvement services

Improving performance through operational excellence

 

 

 

ED Patient Throughput

Performance Dashboards

Clinical Optimization

Capital Asset Planning

Alarm Management

Strategic design

Strategic design and Ambient Experience solutions

Creating exceptional environments that improve patient and staff experience

 

 

Ambient Experience Solutions

Strategic Design

Educational consulting

Emergency Department Optimization  (delivered by Philips Blue Jay Consulting)

Optimize your first point of contact for hospital admissions

 

 

ED Process Improvement

ED Training and Education

Interim Leadership

ED Patient Experience

Meeting the unique needs of our customers

  • Enhanced patient experience at WMCHealth

    Customer story

    Enhanced patient experience at WMCHealth

    Learn more
  • Patient satisfaction increased to 100%

    Customer story

    Patient satisfaction increased to 100%

    Learn more
  • 79% reduced LWBS for $2.8m in collectable revenue

    Customer story

    79% reduced LWBS for $2.8m in collectable revenue

    Learn more
  • A focus on clinical growth at AU Health

    Customer story

    A focus on clinical growth at AU Health

    Learn more
healthcare ecosystem

Innovating a new healthcare ecosystem

Is your healthcare system working on new models of integrated care? Is it ready for a connected healthcare world?

HealthSuite Labs offers a systematic approach to address complex healthcare challenges together.

Perspectives in healthcare transformation

  • Establishing patient-centered care

    Establishing patient-centered care

    Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.

  • Three strategies to improve the ED patient experience

    Three strategies to improve the ED patient experience

    Rick McCraw and Beth Fuller share strategies to enhance the patient experience in the ED.

  • How strategic design helps to deliver patient-centered care

    How strategic design helps to deliver patient-centered care

    Giang Vu shares how strategic design delivers patient-centered health cae and metrics that matter.

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